BombBomb Support

Lists and Contacts

How do I add contacts and upload a .csv file?

So your BombBomb account is all set up, you're ready to start building relationships, but there's only one problem - you don't have any contacts in your account. Let's fix that! Adding contacts to your BombBom...

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How do I manage my lists and contacts?

Having a solid list of contacts to engage with is great and all, but it can get really overwhelming when your lists and contacts start getting out of control. When those two things start to become jumbled, typi...

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What does "Oversubscribed" mean?

Seeing a little message that says "Your Contacts are Oversubscribed" in your account? Don't worry - this isn't alarming and is perfectly normal, so let's talk about what this means. Being oversubscribed means ...

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Understanding the difference between "express" and "implied" consent

There are two different kinds of permission when it comes to collecting and sending to email addresses: Express consent and implied consent. Express consent means that your contacts have opted into your market...

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What is a "relationship score?"

The relationship score is a great tool to help you measure the effectiveness of your marketing efforts by looking at how your contacts engage with the content you send them. Now you can tell just by looking at ...

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Your Suppression List - What it is and where to find it

The purpose of this post is to give you an overview of your suppression list in the BombBomb video email marketing software. Check out the video above to hear our Vice President of Marketing talk abo...

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How do I upload my Prompt sphere campaign list?

After you set up your profile for Prompt, it's time to choose some people who you want to add into your Prompt campaign to build relationships with. It's that time, folks - time to upload your Prompt sphere cam...

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