BombBomb Support

Lists and Contacts

How to delete a contact or list from BombBomb

To delete an individual contact in BombBomb: 1) Click on the Contacts Tab. 2) Click on the list you would like to remove a contact from. 3) Hover over the contact you would like to remove, and click "Re...

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How to upload contacts using a .CSV file

You can bring in a large list into your account easily by importing a .CSV file. The video below shows you how to prepare your spreadsheet and import it into your BombBomb account.

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What does "Oversubscribed" mean?

Seeing a little message that "Your Contacts are Oversubscribed" in your account? Don't worry - the solution is pretty simple. Check out the video below:

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Understanding the difference between "express" and "implied" consent

There are two different kinds of permission when it comes to collecting and sending to email addresses: Express consent and implied consent. Express consent means that your contacts have opted into your market...

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Relationship score in BombBomb

The relationship score is a great tool to help you measure the effectiveness of your marketing efforts by looking at how your contacts engage with the content you send them. How are points awarded? Point...

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Your Suppression List - What it is and where to find it

The purpose of this post is to give you an overview of your suppression list in the BombBomb video email marketing software. Video: Your Suppression List Suppression List: What it is Your suppressio...

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What are unengaged contacts?

We know it can be overwhelming trying to manage your contact database. BombBomb helps you keep your lists fresh and up-to-date by monitoring them for contacts that do not engage with your emails. Contacts that ...

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How do I upload my Prompt sphere campaign list?

After you set up your profile for Prompt, it's time to choose some people who you want to add into your Prompt campaign to build relationships with. It's that time, folks - time to upload your Prompt sphere cam...

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