BombBomb Support

Apple Devices: iPhones & iPads

Troubleshooting the mobile app

If you are having trouble with the app, there a few quick steps you can take to solve most issues. Update the BombBomb app: 1. Go to your App Store (Blue icon with pencils crossing forming an A). 2. Go to the ...

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How to send an existing video on the mobile app

BombBomb makes it easy to send out pre-recorded videos - right from your camera roll! 1) Open the BombBomb app and click the play button icon in the bottom right corner of your screen. 2) Select the video y...

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Selecting or changing a template in the mobile app

1) To start, record a video or select an existing video from your video library. 2) After selecting "Next" at the bottom right of the screen, select the design icon at the bottom of the mobile email compos...

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How to text a video from the mobile app

1) To start, record a video or select an existing video from your library and select "Next" at the bottom of the screen. 2) When you get to this screen, select the "Text" option. 3) A new message will open ...

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How to record and send a video on the mobile app

1) Click the record button at the bottom of your screen. 2) This will bring up your recording screen. Hold your phone vertical (to record in landscape mode) and click the record button to start the recording...

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How do I add videos and snippets through iMessage?

Ever wish you could text a video or snippet on your iPhone straight from BombBomb without having to log into your account or open up the app? Good news, peeps -- now you can. Our new BombBomb iMessage app allo...

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How to resend an email on the mobile app

Want to resend an email that you've already sent out? Follow the steps below to learn how! 1) Open the BombBomb app and select on the gear icon in the top right corner. 2) Click the "Your Emails" button. ...

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How to Schedule an Email Send from the Mobile App

1) Record a video, select an existing video, or select an existing email to send. Record a Video Select an Existing Video Select an Existing Email 2) Share by Email. 3) Click the "Schedule" button ...

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How to set up a reminder for an email send

1) Record a video, select an existing video, or select an existing email to send. Once you select the "Next" button in the bottom right, select the "Email" option. 2) Select the "Remind" icon at the bottom ...

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How to download the BombBomb app on Apple devices

To download the BombBomb App for Apple mobile devices, go to the App Store on your iPhone or iPad and search for "BombBomb". Once the app is installed log in to your BombBomb account, just log in! ...

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