BombBomb Support

My Profile and Account

How do I set up and edit my profile?

Just got your BombBomb account but not sure how to get all of your information set up? Have no fear. The best place to start would be filling out your profile, and we're here to help you with that. Your profi...

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How do I reset or change my password?

We've all done it. We created a password we thought we'd remember, and then it happens...we can't remember what it was for the life of us. Womp womp. Luckily, it's super easy to reset your password, or change ...

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How To Reactivate Your Account

If you have cancelled your account, let your account expire, or asked BombBomb to close your account, you can reactivate your account simply by clicking the "Resubscribe!" button at the top of the page after lo...

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How to become an affiliate and set up your payout information

We have integrated with PayPal to quickly and easily process payments to our affiliates. In order to create an affiliate account and receive payments for your referrals you will need to either have an existing ...

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How can I ensure my emails are CAN-SPAM compliant?

The My Profile page has contact information on it for compliance with the CAN-SPAM Act. This contact information is included in the footer of your emails. According to CAN-SPAM, "Your message must include your...

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How to purchase buckets to increase contact total

This article shows you how you can add more contacts to your account if your are oversubscribed or if you know you will be adding more contacts to your BB account. 1) Find your profile in the upper right hand ...

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How do I start a team account and add seats?

So you've got a whole team of people ready to start using videos to build relationships with contacts, clients, past clients, customers, or even friends and family. But do you each need to start your own indivi...

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How do I set up my profile for Prompt?

So you've decided to take your real estate business to the next level with Prompt and you want to get up and running, but have no idea where to start. What should you do? Let's start by setting up your profile!...

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