Knowledge Base/General Features/Marketing Knowledge

Raising Opens by Including Action Words

Conor McCluskey
posted this on April 30, 2010 15:24

A study conducted by MarketingSherpa in 2007 concluded that subject lines that contained 'action' words "attracted the eye and elicited opens" (1).  Action words call on the recipient to do something such as Confirm a registration or Verify their travel itinerary.

Here are some examples:

  • Please confirm your BombBomb trial account.
  • Here's $20 off, thanks for shopping with us.
  • Reserve your seat for annual gala.

The top three types of subject that compel subscribers to open emails contain one of these(2):

  • Discount Offer
  • Free Product Offer
  • Familiar Brand Name

The top five birthday subject lines based on open rates are(3):

  • A special gift for your birthday
  • Happy Birthday [FIRSTNAME]
  • Happy Birthday From [Company]
  • Your Special Birthday Bonus
  • A special gift of 20% off for your birthday


For more ideas about the Subject line see Improving Opens with Subject Line Length

 

(1)MarketingSherpa Email Marketing Benchmark Guide 2009

(2)MarketingSherpa "2010 Email Marketing Benchmark Report" (2010)

(3)Experian Marketing Services "The Birthday and Anniversary Report" (2010)