Knowledge Base/Email Features: Frequently Asked Questions/Inserting Links and Attaching Documents

Document Hosting and Email Attachments

Matt Ahern
posted this on October 07, 2011 09:04

Introduction

You can add "attachments" to your emails in the form of linked documents hosted in your BombBomb account.

doc-hstng-filetypes.png

With BombBomb's document hosting you can,

  1. Upload files which can be linked to in email templates.
  2. Host MP3, ZIP, PDF, DOC, DOCX, XLS, XLSX, PPT and PPTX file formats
  3. Share the file with a custom, shortened URL.
  4. All files uploaded to BombBomb are scanned for viruses.

Using the Document Hosting Tool

Loading Files Into Your Account

To upload files into your document hosting library you select the doc-host_btn.png Add File button on the email editor toolbar. To access the email editor you can either create new email by selecting the "new email" button on the Emails tab, or you may select the edit button on an existing email.

tb-doc-host.png

 

On selecting the document hosting tool the document hosting page pops up. Select the Pick a File button to select the file you want to upload.

doc-host-tool_popup.png

 

Once your file is selected, click the Upload button to begin transferring your file into your BombBomb account.

doc-host-tool_file-selected.png

 

Your upload speed and progress are displayed while the file is transferring.

doc-host-tool_file-uploading.png

 

After upload completes your file is scanned for viruses.

doc-host-tool_vir-scan.png

 

On completion your file is displayed in your document library. A shortened URL is displayed which you can select to view or download the document.

doc-host-fil-upld-complete.png

 

Inserting Links Into Your Email Templates

To insert a link into your email template,

  1. Place your cursor in the email editor body where you wish the link to appear.
  2. Select the document hosting tool doc-host_btn.png
  3. Find the document you want to link to then select Insert Link for that document.

A link will appear in your email containing the file name. Like all links in a BombBomb email it is tracked. You will know who downloaded your file by viewing the send detail report.