Hey there, and welcome to the first video in BombBomb’s Getting Started series! In this quick video, you’ll get a brief overview of your account upon first logging in so you can get moving as fast as possible. You’ll learn how to navigate your account so you know exactly where to go for what you need.
You'll learn about:
- The account homepage and each available tab
- Completing and editing your profile
- The Quick Send function
- Different options to upgrade and add some cool stuff to your account
Check out the video or read below for step-by-step instructions!
If you'd prefer to read, here's a step by step:
Login: To log into your BombBomb account, head to www.bombbomb.com and click "Login" in the upper right corner. Fill in the fields with your login information. If you forgot your password, you can always click the "Forgot Password?" link to send yourself a reset password email.
Dashboard: This is the BombBomb Dashboard where you are able to send a video and keep track of activities in your account. You can also view a live tracking feed as well as add to your contacts and email campaigns.
Contacts: This is the Contacts tab. Here you can add, delete, manage, and organize the contacts that you send emails and videos to. This is also where you can create contact lists to make sending easier.
Emails: This is the Emails tab. This tab stores all of your emails and any emails you've previously sent. You can create a brand new customized email from scratch, or edit and re-use an email you've already sent.
Videos: This is the Videos tab. You'll be spending a lot of time here! This is where you will go to record new videos, upload previously recorded videos, edit thumbnail images, and more. Any video you record using BombBomb or the BombBomb mobile app will live here.
Quick Send: This is the Quick Send button, accessible from any of your tabs. Using this is the fastest, easiest way to send a video email as soon as possible. The sender includes a placeholder for a video you can record, choices of your personal customized or generic email templates, and the option to add additional text.
Profile and Account Settings: When you hover over your name in the top right corner you can access your profile information and account settings.
Profile: To edit your profile, click the "Edit My Profile" button. This is where you fill out your contact information, which will populate your email signature and ensure you're compliant with CAN-SPAM laws. You can change information in certain sections by switching tabs.
Subscription: The "Subscription" section is where you go to find information on your current BombBomb subscription. In here, you can update your billing information and upgrade your subscription level if you choose.
Integrations: The "Integrations" section will provide you with information about our integration partners. You can go here to get started setting up integrations for featured platforms, or to get our API key if you'd like to create your own integration set-up.
Add-Ons: The "Add-Ons" section is where you'll go if you want to see or purchase additional services we offer, such as customized email design or whitelabeling to remove BombBomb branding from your emails.
Support: The "Support" section is going to be one of your best resources for getting help with your BombBomb account. You can read support articles, watch video tutorials, or search for answers to your questions here.