You’ve made it to the fourth video in BombBomb’s Getting Started series — the Emails tab! When you start sending loads of video emails, it can be difficult to keep track of what you’ve sent and to whom.
In this short video, you'll learn:
- How to organize your emails
- How to use labels on emails
- How to make quick edits to an email
- How to share an email
- How to track your emails
Watch this video or keep reading below to become an email organization champion.
NEXT VIDEO: Click here for video 5 of 6
If you'd prefer to read, here's a step by step:
The Emails tab is where all of your emails live, with the most recent email located at the top of the page. This is where you will go to access old emails or create new emails.
To build a new email from scratch using the email composer, click "New Email" at the top. You will then be directed to our email composer where you can begin customizing a brand new email. This will be covered in the last article of this series on the Email Composer.
On the left, you'll see your labels. Labels will help you stay organized and find emails faster. The top section is pre-written content. You may have these if you are part of a team or have ordered pre-written content. Next are the auto labels, which are automatically pinned to your emails based on which platform you've created the email from. Last are the labels you've created under "My Labels."
To create a new label, click the Pencil icon and type in the name for the new label. Once you're finished, click the checkmark to create the label.
Once the label is created, hover over the Pencil icon and click "Exit" to exit the label creation mode.
To apply a label to an email, click and drag the label to the email, or click and drag the email to the label. Once you've labeled your email, you can click directly on that label to see all of the emails that possess that specific label.
In the top left of your screen, you can click on "View Sent History" to see your sending history.
Sending history will display all of the emails you've sent in the last 30 days, as well as the tracking statistics for each. You can check out the number delivered, total opens, total clicks, and total plays for each email.
In the upper right of the Emails tab, you have options to upload files, or search for any email in your email library.
The files dropdown allows you to upload images or documents that you may want to attach to an email later on. These images and documents will be stored within BombBomb, and you will be able to access them at any time.
To the right of each email, you will see several options to preview, share, track and edit. The Eye icon will allow you to preview your email to see how it looks before or after sending it.
The second icon, the Share icon, will allow you to share your email on social media. Click "Copy Link" to copy the url, or click the social media icons to share your email in these specific apps.
Quick Tip: If you share an email through social media, BombBomb will be unable to track who played the email from social media, but will display that "someone" viewed your email.
The third icon, the Tracking icon, will take you to tracking for that email where you can see the number sent, opened, played and clicked. The information on the right will break out the information by recipient. On the bottom right, you can also see if any of the emails bounced or were marked as abuse.
If you want to send a follow-up email to one of the recipients from the tracking page, just click the three dots to the right of their name. Click the red dot to open a Quick Send email.
If you'd like to edit an email, you can click the "Edit" button. This allows you to change anything within the email, such as the template, text, images, video, etc. (We'll cover the Email Composer in the sixth article in this series!)
The dropdown arrow next to the "Edit" button offers additional functions. You can send the email from here, make a copy of the email, or delete the email.