One of the best things about sending video email with BombBomb is not only the aspect of connecting with others through video, but also being able to track engagement from those video emails!
With BombBomb, you can track email opens, video plays, and link clicks of an individual email to see exactly who is interacting with you the most and what it is they're doing. This is the best kind of information to have when it comes to following up with your connections. No one likes to look or sound silly during a follow-up, and with our tracking statistics, you'll never know what that feels like.
Check out the video above to learn how to interpret and use your email tracking statistics!
How do I read the statistics on the email tracking page?
Comments
4 comments
How do I know which email bounced so that I can go back and edit it if need be?
Hi Scott!
Thank you for your comment! If you sent to a list of contacts, the easiest way to find your bounced emails is to go to that specific list in your "Contacts" tab, the click on the box at the top of the list that says "Suppressed." There should be a number associated with anyone suppressed in that list, and anyone that would have bounced should have "Invalid" in the relationship column.
Here is some more information regarding the suppression list:
What is my suppression list?
If you have any further questions, please feel free to give us a call at 866-209-4602, or email us at support@bombbomb.com.
Thanks!
In the video he says go to bombbomb.com and click on ....
That is not what comes up when I go to bombbomb.com
How do I get to the page menu he suggests?
Hi Ron!
Thank you for your question! When you go to BombBomb.com, you will first want to click "Log In" in the upper right hand corner of the page. If you are already logged in, you will see your name in the top right hand corner which will indicate that you are logged into your account.
Once you are logged in, you should see the tab across the top of your account that allow you to access the different pages.
Click the Emails tab > then click the Sending History button at the top of the page to see the last 30 days of emails. Next to each line item of sent emails, you will see a Track button on the right. That will take you to the tracking page.
Please let me know if you need anything else!
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