Have you ever started a drip campaign...only to go back and realize that there's a typo in one of the emails, or you forgot to add a contact, or the time spacing isn't exactly what you wanted?
Have no fear. With BombBomb, it's possible to go back and edit an automation. Just pause the automation, and then do whatever it is you need to do — change the name of an automation, delete an email, add more contacts, etc. Then once you're all finished cleaning things up, you can start your automation right back up again where you left off.
Watch this video to learn how to edit an existing automation!
Important Note: Automations are only available to legacy and Prompt users of BombBomb.
If you'd prefer to read, here's a step by step:
Log into your BombBomb account and click on the "Automations" tab. You will see all of the automations that you've created. To pause or start a particular automation, click on the dropdown next to the automation. If it is started, you will see a "Pause" option. If it is paused or has not yet started, you will see a "Start" option.
Once you have started or paused an automation, you can see whether it is active or inactive by the green icons to the left of the automation name. If you'd like to edit an automation, you can click the "Edit" button next to the automation you want to change.
Once you've clicked on an automation, you will see all of the elements you've added into the automation including timeframes, emails, etc. Before you edit an automation, we recommend you click the "Pause and Edit" button. Though there are certain small changes you are able to make while the automation is still active, to ensure the automation is stable and flows correctly, it is best to pause it before editing.
To change the name of the automation, you can click on its current name at the top of the page. You will see a cursor and then be able to change the name of the automation. Once you're finished, click the "Save" button next to your change.
To edit the timeframe to wait before an email is sent, click on the "Edit" option next to the time before and/or after emails. From here, you can choose how long before each email is sent to the contact based on the previous/first action.
To change one of the emails in your automation, click on the "Change" button next to the email you'd like to swap out. From here, you will be able to choose which email out of your email library you'd like to use in your automation.
To add an email to the automation, scroll down to the bottom of the page and click the "Add Email" button. This will add a brand new email to the automation.
If there is an email within your automation that you'd like to edit, you can do that, too. Click on the dropdown next to the email in your automation that you'd like to edit and select the "Edit Email" option. From here, you will be able to make changes to your email.
If you'd like to edit the portions with contacts for your automation, click the dropdown next to the "Start" button and select what you'd like to do. From here, you can add contacts to your automation, add full contact lists to your automation, duplicate the automation, embed the automation on your website so it automatically adds anyone that inputs their email, and delete the automation.
Once you're done with editing your automation, always remember to click the "Save" button. This will ensure that anyone new added to your automation will run through with your new changes.