How do I set up my IXACT Contact integration?

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    Kim Donaldson

    I subscribe to Prompt. I also use Ixact Contact and have integrated Bomb Bomb with Ixact Contact.  I don't see a way to have my Ixact Contacts synced with Bomb Bomb so that my Prompt campaign emails are sent to my Ixact Contacts.  Am I missing something?

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    Donna Kelly

    Hi Kim,

    Thanks for your comment! Unfortunately, the IXACT Contact integration does not sync contacts to BombBomb. However, an easy way to add your IXACT Contact contacts to your Prompt sphere campaign list would be to export your contacts from IXACT Contact to a .csv file, and then upload that .csv file to BombBomb. If you'd like to learn how to upload a .csv file to BombBomb, we have a very helpful article showing you how to do this here:

    https://support.bombbomb.com/hc/en-us/articles/115000437652-How-do-I-add-contacts-and-upload-a-csv-file-

    I hope this is helpful. If you have any further questions, please don't hesitate to reach out!

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