How do I cancel my subscription?

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    Ernie Yribe

    I have clicked on send, but the ability to cancel this subscription does not pop up or does not show. At this time I am not ready to continue, so please proceed to CANCEL my subscription so I no longer receive any future pop-ups.

    PLEASE CANCEL THIS SUBSCRIPTION... THANK YOU.

    Thank you for your help,

    Ernie Yribe
    ernie.yribe@gmail.com

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    Tyler Raabe

    It won't even let me  see the cancel subscription link in the subscription bar

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    David Brown

    Hi Tyler!

    Thank you for your post. If you are a Free Trial member, then there technically is nothing to cancel. Your Trial will close after 14 days automatically if you decide not to subscribe with BombBomb.

    Since we do not require payment details for our Trial, you do not have to worry about being charged.

    Feel free to write us at support@bombbomb.com if you have any further questions or issues we can assist with!

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    Nick Bader

    No ability to cancel our subscription either!  What do I do next?

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    David Brown

    Hi Nick!

    Thank you for your post. When you are a payer or a member of a Paid Team account, you will not see an option to cancel your account.

    We ask that you give us a call at 719-259-5105 so we can assist you with this request.

    Thank you!

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    Desiree Grant

    Hello. I canceled my account but it ends late August. Do I still have access until then?

     

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    David Brown

    Hi Desiree!

    Great question. When you cancel your account from the account, it will set the account to automatically close at the end of this billing cycle. It will stay active until then!

    If you have further questions please feel free to email us at support@bombbomb.com.

    Thanks!

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