Overview

This article walks you through how to manage users in your BombBomb workspace, including how to add new users, edit user roles or details, and deactivate accounts when needed. Keeping your user list accurate helps ensure your team stays organized and secure.

Who This Applies To

✅ Audience Type: Account Admin, Application Admin, Account Member (Conditional), Team Admin (Conditional)
✅ Plan Type: Core + Copilot, Enterprise

Navigate to User Management

From your BombBomb Engage dashboard:

• Click Manage Users in the left pane.

🗣️ Note: Only Team Admins can access User Management.

Add a New User

• Click the Add Users button.

• Enter the user’s first name, last name, and email address.

• Select a Role and Team.

• Click “Save”.

🗣️ Note: New users receive an email invite to create their account.

Edit an Existing User's Teams

• Find the user in your list.

• Click the three-dot menu next to their name.

• Select Add/Edit User Teams.

• Update the user’s role or details, then click Save.

🗣️ Note: Email addresses cannot be changed—users must create a new account if their email changes.

Deactivate a User

• Select the "Status" dropdown
  

• Toggle to “Inactive”

• Confirm the deactivation in the pop-up

🗣️ Note: Deactivated users lose access immediately but their videos and data remain in your workspace.

FAQs / Common Issues 

Q: What’s the difference between a User and an Admin?
A: Admins can manage users and settings; Users can only access their own videos and contacts.