Adding "Reply with Video" to your emails

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    Apoorv Dwivedi

    The dashboard in the video is completely unlike my BombBomb dashboard. I have no idea what he is talking about because there's no features like that in my account. 

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    David Brown

    Hi Apoorv!

    Thank you for your comment and feedback. This article has a video that is out of date, and is on our list to get updated soon. The dashboard that you now see in your account is the updated version, and the correct version.

    The Reply with Video feature that this article discusses is seen when working inside the Email Composer. There are a couple ways to access the Email Composer from your account, and if you click on the Orange "Build a Campaign" button on your main Dashboard page, you will be taken to the Email Composer that the video references. 

    I hope this helps, but if you need anything else please feel free to write us at support@bombbomb.com.

    Thank you!

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    Paul Cameron

    The "Email Composer" is disabled for my subscription level, and when I click on the "Build a Campaign" link I get the same "Your subscription level does not include access to this page" message.

    On the included features page, "Reply with video" is listed as a feature included with my subscription, but there doesn't seem to be a way to get to it.

    Is there an updated video about how to do this? How else can I add the reply with video feature that comes with my subscription?

    Thanks in advance.

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    David Brown

    Hi Paul!

    Thank you for reaching out and for your questions. Because you are on the BombBomb Essentials plan, you will not have access to any of the "Reply with Video" features inside the Email Composer.

    If you want those, you will need to upgrade to the BombBomb Plus subscription.

    You do, however, have access to the "Reply with Video" function in the Gmail Chrome Extension, which is explained in Option 3

    All the screen shots in this article have been updated within the last few weeks, so those are current, but if you have further questions please feel free to write us at support@bombbomb.com or call us at 719-259-5105.

    Thanks1

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