How do I use Re/Actions?

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10 comments

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    Mike Watson

    Does this only work if we send it from the bombbomb page, or does it work with integrations such as BoomTown? 

    If it works with BoomTown, if we send a broadcast email through Boomtown, does that count an individual messages, or as 1 message to multiple users?

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    David Brown

    Hi Mike!

    Thank you for your comment and question! As long as the email is sent from BombBomb servers, then the Re/Action feature will be available.

    Unfortunately, BoomTown is not set up to send through BombBomb's servers, so the Re/Action feature will not work for emails sent from BoomTown.

    If you have any further questions, please feel free to reach out to us by emailing support@bombbomb.com, or calling us at 866-209-4602.

    Thanks!

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    Manley Feinberg

    Does this work if sent from within Contactually?

     

    Thanks! 

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    David Brown

    Hi Manley!

    Because Contactually uses a BombBomb built recorder, it should send through our servers, which will allow for the Re/Action feature to work.

    I hope this helps, but if you need anything else please let me know!

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    Ruth Ballantyne

    Can you tell us what other CRM's it works with?  

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    Jonathan Bowen

    Hello. I see you've answered for BoomTown and Contactually. Now do Realvolve! Lulz...

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    David Brown

    Great questions!

    The integrations we have listed as being built by BombBomb, and with a video recorder, are listed below:

    - Contactually
    - Follow Up Boss
    - Gmail
    - Crome Extension
    - Salesforce
    - Outlook

    As long as it is a BombBomb built recorder, Re/Actions will be available for one to one sends. If the integration utilizes our web servers to send their mail, then they will eventually have Re/Actions available when sending to multiple people at once (if the integration allows the recorder to be used on large sends).

    I hope this helps, but if you have any more questions please let us know!

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    Melanie Galea

    OH MY GOD!!!!!!!!!!!!!!  I'm in LOVE with this!!!!!  Just when I think you guys are doing amazing.... the game just continues to level up & up!!!

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    Nicolle Davis

    Will this work with BombBomb Prompt campaigns?

    -N

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    David Brown

    Hi Nicole! 

    Your next email Prompt campaign will have Re/Actions enabled, and they will work on your one to one email sends as well.

    Since we cannot track who is playing your videos on social posts, that feature is not available for Social Prompts at this time.

    Please let us know if you have any other questions!

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