There are several teams out there that use BombBomb to send video emails for building relationships. Many of these teams put forth serious effort to maintain brand consistency by sharing videos, templates, and other elements in BombBomb. But as the team admin, it can be difficult to try and measure the success of your team's BombBomb emails and video emails. Luckily, you don't need to worry about that anymore.
Now, we've developed team overview stats! This feature lets you view detailed statistics of your team's in-app BombBomb and inbox usage and how people are interacting with their emails and video emails. You can view statistics of any teams underneath you and view aggregate numbers to see how, on average, your team's video emails are performing. We break down the data so you can see a complete roll-up (and an individual count!) of your team's video plays, clicks, opens, and so much more.
Take a look at the step-by-step instructions below to learn how to access these overview stats and how to read them!
***Note: Overview stats include videos recorded in Gmail (if your team has the BombBomb Chrome extension), videos recorded in Outlook (if your team has the Outlook add-in) and videos recorded through the BombBomb web application, but excludes counting the number of emails sent via Gmail. The inbox stats, discussed in this article, include only emails and videos that have been sent and recorded through Gmail inboxes and Outlook inboxes.
Log into your BombBomb account and click on the "Team" tab.
On the Team tab, click the switch icon (two arrows facing opposite directions) to view a specific team.
On the left side panel, underneath "Team," you will see an "Overview" option. Select this option.
This is what your team overview stats will look like. You will have filter dropdowns, a line of aggregate statistics, and a list of everyone in your team and their individual statistics. At the top of the page is where you will be able to filter these statistics.
To filter by date, select the calendar icon and select the "Starting" and "Ending" dates from the calendar pop-out to view stats for your team.
To filter the type of members on your team to view, click the members dropdown. From here, you choose to view statistics of emails from all team members, active seats, inactive seats, self-paid seats, people who have pending invitations, and people who have declined invitations.
Underneath the filters, you will have a roll-up of aggregate data for your team. This roll-up includes several different types of data listed below:
Members - Total number of members on the team you are viewing.
Emails Sent - Total number of emails your team has sent.
Videos Sent - Total number of videos your team has sent via email.
Videos Recorded - Total number of videos your team has recorded.
Open Rate - Average percentage of how many opens your team's emails have received.
Play Rate - Average effective percentage of how many video plays your team's video emails have received.
Click Rate - Average effective percentage of how many link clicks your team's emails have received.
Underneath the aggregate data, you will see the statistical breakdown of data for each of your team members. You can sort this list of team members by any of the data types listed in the aggregate data by clicking on the "sort" icon next to each data type.
You can also export this data to have on hand for reference to measure your team's success and efforts. To do this, click the "Export to CSV" option on the right side of your screen. This will export all of your team's numbers onto a .csv Excel spreadsheet and download it to your computer.