The best mash-up known to man has happened...ladies and gentlemen, the Zendesk and BombBomb integration is finally here!
If your support team is struggling to boost their CSAT scores, get replies, or connect with their customers, look no further. With the Zendesk and BombBomb integration, your support team can add BombBomb video messages to their support ticket responses! Video has been proven over and over to be faster, more convenient, and more personal than typed-out text. And with BombBomb, your support team can do whatever they need to do with video - right from within their Zendesk account.
With BombBomb in your support center, you'll be able to record and send live videos right from within a support ticket. Additionally, you'll also have the screen recorder function, which means you can record your screen activity for program walkthroughs, tech support tutorials, introductions, and many other scenarios. And if you're struggling to boost your CSATs? No problem - check out how we build relationships and satisfy customers by using video with Zendesk.
To learn how to set up your Zendesk integration, check out the video above!