Adding and editing a call-to-action banner

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    April Keating

    I need to know how to CHANGE the CTA after I've saved it.  Can you help?

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    Dave Pettitt

    I've discovered that you can add a CTA to an uploaded video from the mobile app, but I'm not going to lie, that's a little cumbersome. This is a feature the absolutely needs to be enabled on the web app. It seems silly I can do it for videos I've recorded on my crappy webcam, but not for videos I've uploaded.

    Again... I can add a CTA to videos I've uploaded (not recorded through the app), AND I can add a CTA to them, but only through the mobile app. Not when I'm actually uploading them. You have to make this easier rather than me having to find work-arounds to do the same thing.

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    David Brown

    Hi Ken!

    Great question! If you want to have your banner say something like, "Click to Email Me!" the hyperlink would read: mailto:example@example.com (but using your email address).

    Similarly, if you want someone to call you, you can use: tel:xxxxxxxxxx (but using your phone number) in the hyperlink field. 

    I hope this helps, but if you need anything else please let me know! 

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    David Brown

    Hi Ahmed!

    Thank you for reaching out and for your question! CTAs are not available for the iPhone yet, but we do hope they will be coming in the near future! 

    We appreciate your patience, and will be sure to pass along your request.

    Thank you! 

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    David Lenoir

    The ""Add a Call-to-Action Banner" never appears when I upload a video and go to save it.  What am I doing wrong?

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    Shawna Henry

    Hi Dave,

      Thanks for your feedback, we appreciate hearing about your sending process and how we can make improvements.

    Our team hopes to add the ability for CTAs to be available for uploaded videos on the webapp in addition to the mobile app, but do not have an ETA at this time. 

    If you have any further questions, please feel free to write us at support@bombbomb.com.

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    David Brown

    Hi David!

    Great question! The CTAs are only available when recording live videos through our web application, or if you are using an Android phone with our mobile app. 

    We hope to add the ability for CTAs to be available for uploaded videos, but do not have an ETA at this time. 

    If you have any further questions, please feel free to write us at support@bombbomb.com.

    Thank you! 

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    Ahmed Muttalib

    Hello, is there a way to make a CTA from an iphone? My phones camera is better than my computers camera but I cannot seem to find how to create a CTA from my phone.

    Thanks!

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    Ken Pederson

    Will you remind me how to show my email or phone in the CTA please?  

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    David Brown

    Hi April!

    Thanks for reaching out and for your question! 

    Currently there is not a way to change the CTA from the desktop application (via BombBomb.com) once it has been added and recorded.

    If you are an Android user, however, you now have the ability from within the Mobile App to go in and edit the video's CTA. This feature is only available on the Android though, and we hope the iPhone app will follow in the near future. 

    Please let us know if you have any other questions and we are happy to assist!

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