Below is a list of some common questions and is a great place to start looking for guidance! Click on the question to see the answer.
Why is BombBomb doing this initiative?
At BombBomb, we believe in you. You matter. Who you are matters. We know that you win through relationships and that you’re better in person than you are in plain, typed-out text. When you’re face to face, you communicate more clearly and connect with people more effectively.
Because you’re here on this page, you’re likely a teacher, administrator, professor, counselor, or an educator. And because you’re here right now, you’re probably experiencing or anticipating a significant disruption in the way you connect and communicate with your peers, students, parents, and other people critical to the education process.
So we’re here to help. BombBomb is a team of 150 people based in Colorado Springs, Colorado. We have 50,000 customers around the world using our software to easily record and send video messages in place of plain, typed-out text. This helps them be there in person when they can’t be there in person.
And we’d like you to join them. Absolutely free. No strings attached. Because we believe in your work. Because we know you’re better face to face. And because we know we can help.
What is BombBomb?
BombBomb is a video email platform that allows users to record and send video messages to their connections. Videos can be sent through email, text, or social media - letting you reach anyone you need to at any time.
Who gets a free account?
The offer is specifically for principals, teachers, administrators, professors, counselors, or educators.
In response to school closures, remote teaching, and online coursework resulting from the Coronavirus pandemic, BombBomb is giving free video email accounts to educators and school administrators at any level of education from pre-K through colleges and universities.
Is this truly free?
Yes. It is absolutely free with no strings attached.
How do I sign up?
Visit our sign-up page and complete the registration form. We recommend using your official institutional email address.
Who do I contact if I have questions or need help setting up my account?
You may email us at firstname.lastname@example.org.
Do you offer any training on how to use your system?
We plan to host a series of webinar trainings that will provide guidance, tips and best practices in order to get you comfortable using video for personal communication. Please visit http://bombbomb.com/education for periodic updates and additional information on these webinars. Here are three trainings available to you now:
When does this offer expire?
There are no immediate plans to expire this offer at this time. We want to ensure principals, teachers, administrators, professors, counselors, and educators who would like to take advantage of a more personal communication tool have it.
What are the minimum system or mobile requirements needed to use BombBomb?
Google Chrome - Current and prior major release versions (get the latest update here)
Mozilla Firefox - Current and prior major release versions (get the latest update here)
Safari - Version 13.0
Microsoft Edge - 80.0.361.62
Mobile operating systems:
iOS - Version 11 and up
Android - Version 7.0 and up
Will my school let me use BombBomb?
You can use BombBomb and still be compliant with your school's systems that have already been approved by your IT team! This can be easily accomplished by using the BombBomb Chrome extension. Follow these simple steps to download our Chrome extension.
Check out this article, which shows you how to record and send videos using our Chrome extension. You can easily paste the video URL into any approved communication system you use, helping you to remain connected while also meeting compliance standards.
Can I send BombBomb videos through my phone?
How will I receive technical support?
Our educators will have access to virtual, self-service technical support through our help center. Our help center offers hundreds of articles with tutorials and best practices on recording and sending video effectively. You can also check out our blog if you’re interested in longer-form content with use cases, podcast recordings, and more.
Where can I find BombBomb's security information?
You can view our security page here to read about our security practices, certifications, and reporting fraudulent activity.