Welcome to the General FAQs section for BombBomb Engage. Whether you're a new user getting started or a long-time fan looking for quick answers, this guide covers the most commonly asked questions related to using BombBomb effectively and securely.
Video Recording
Q: What types of devices can I use to record a video?
A: You can record videos using your desktop or laptop webcam, a mobile phone camera, or even upload pre-recorded videos. BombBomb works seamlessly across most modern browsers and devices.
Q: My webcam isn't being detected—what should I do?
A: Ensure that your browser has permission to access your camera and microphone. You can usually adjust this in your browser's settings under Privacy & Security. Restarting your browser or computer often resolves detection issues.
Q: Can I record videos offline?
A: Yes, but not directly through BombBomb. Our platform requires an internet connection to record and save your videos. However, you can record a video outside of BombBomb and upload to BombBomb when you have a stable connection.
Video Features & Usage
Q: Can I personalize each video I send?
A: Absolutely! Personalization is what makes BombBomb so effective. Use the recipient’s name, mention relevant details, and show your face to make a stronger human connection.
Q: Are there limits to how many videos I can send?
A: Depending on your subscription plan, sending limits may vary. Most users enjoy unlimited sending, but check your plan details in your BombBomb Engage account settings.
Q: Can I use BombBomb to create screen recordings?
A: Yes, BombBomb allows you to record your screen along with your webcam feed to provide walkthroughs, demos, or tutorials.
Security & Privacy
Q: Are my videos secure?
A: Yes, BombBomb stores all videos securely using encryption and privacy best practices. You can control video access and set permissions to protect sensitive content.
Q: Who can view my videos?
A: By default, anyone with the video link can view your content. You can also adjust privacy settings to limit access or make videos password-protected if needed.
Q: Does BombBomb comply with data privacy regulations?
A: Yes. BombBomb complies with major data privacy standards, including GDPR and CCPA. For more information, please see our Privacy Policy.
Troubleshooting & Support
Q: What do I do if my video won’t upload or play?
A: Try restarting your computer, refreshing your browser, checking your internet connection, or clearing your cache. If the issue persists, contact BombBomb Support for assistance.
Q: How do I update my profile or settings?
A: Navigate to your name in the bottom-left corner of your BombBomb dashboard. Click Settings from there, you can update your profile, and notifications.
Q: Can I get help if I need it?
A: Of course! Our Support Team is here to help. You can reach us via chat, email, or through the Help button in your dashboard.