This feature is available for BombBomb Plus, Individual Plus, and all Team subscriptions.
Video messaging will help you build better, more trusting relationships. And if you’ve wanted to share video messages with your prospects or customers through BombBomb, but haven't been able to because of restrictions like ADA compliance — we have good news!
BombBomb videos generate closed captions and transcripts for every video you record so more people can benefit from the power of video. With BombBomb closed captions, your video messages are ADA-compliant, making video messaging inclusive for all individuals.
Our transcripts and closed captions also transcribe in a wide variety of languages. If your video is in a language other than English, don't worry, because we support 100+ languages. Here is a list if you want to see if your spoken language is supported.
Watch the quick video below or use one of the quick links to see how easy it is for individuals or team admins to set up video captions!
Enabling captions for individual users
Step 1: To enable captions for your BombBomb videos, log in to your account, click on your name in the top right corner, and select "Settings."
Step 2: From the video page screen select "Settings" under "Account Settings" on the left menu.
Step 3: At the bottom of the Settings screen you'll see a section for "Closed Captioning." Slide the toggle next to "Auto-Generated Captions on Videos" to turn on captions.
Note: Once captions have been enabled, they will only generate for videos recorded after you turn them on. Videos with captions need to be a least 20 seconds long!
* Important Note: While BombBomb Video Captions and Transcripts generate automatically, they do not generate immediately. It can take up to fifteen minutes for the text to be transcribed.
When viewing your videos, your recipients will see the following:
Along with live captions that play throughout your video message, there are also transcriptions that your recipient can expand, allowing them to read everything you say in your video.
Not only will this feature aid compliance, but it will also allow your recipient to read what you're saying while you're saying it.
Note: BombBomb Video Captions will never default to the “On” setting for video recipients. Turning on captions gives your recipient the option to turn them on and off. This can be found in the bottom right corner of your video under the "cc" icon. Captions will only appear when the recipient plays the video. This will not generate on videos recorded before turning Captions on.
Enabling Captions for Team Subscriptions
Step 1: Log in to your BombBomb account. Your dashboard will open automatically.
Step 2: Once logged into your account, click on your name in the top right corner and select "Manage Team" from the drop-down menu.
Step 3: From the team members page, select "Team Settings" under the "Manage Team" heading in the menu on the left.
Step 4: From the team settings page, find the "Video Captions" section and select the option that reflects the access you want for your team.