Video closed captions and transcripts for individual users and teams

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12 comments

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    Sara Dreyer, The Sold By Sara Team

    I love that captions are now available!! However, I wish it defaulted to showing the text with the option to turn it off. I dont think most people will know to "turn on" the captions via the button. I know I didn't! Also, is there a way to Train it to spell my name correctly?? LOL

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    Brandon Goodheart

    Would love to be able to have the function before launching the screen recorder or video to toggle a switch that says captions on or off because it isn't needed for each person, instead of it being a master button if you know what I mean. Thank you :)  

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    Rich Strasser

    I agree with Sara!  It would be helpful to have the captioning appear automatically without having to turn it on.  If the video began to play with he captioning in the email preview I feel we would have better engagement.   Thank you!

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    Jonathan Bowen

    I agree with Sara Dreyer, The Sold By Sara Team and Rich Strasser... I'd love to have the option to turn captions on by default. I'm a stickler for grammar and spelling so I'd also want the opportunity to edit my captions... I see that we can read the "Transcriptions". Can we, also, edit the "Transcriptions'? I'm hoping to start using BombBomb's closed captions option as soon as today but I won't use them unless I can edit them... Kevin Andrews? Paul-Case? Amber-Van? Let me know... Thanks!

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    Ryanne Boesel

    Hi Jonathan!  Thank you so much for your input here, all of these are really great ideas. With captions still being new there are a lot of ideas being shared. We are taking your ideas into consideration. At this moment they are not on our road map but I have noted them for future feature requests! 

    Thank you so much, If you have additional questions please email support@bombbomb.com

     

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    Peter Ruh

    I agree.  CC should be defaulted on.  I see many other videos these days that do that automatically.

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    Aaron Hendon

    Hi there, I am following up on Jonathan Bowen's inquiry from 8 months ago. Presently, is there a way to edit your transcription? Right off the bat, mine displays my first name incorrectly. It goes on to spell my company incorrectly as well.

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    Ryanne Boesel

    Hey Aaron! 

    This is really great feedback! There is still not the option to edit the transcriptions but I have sent this to our product team. Thank you again for the ideas on making our platform better! 

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    Philippe Boulanger

    Is captioning only in English? Any possibility to have other languages? If you need a beta-tester for a french version, consider using me!

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    Paul Case

    Hey Philippe, 

    Thanks for your inquiry! This is a great feature request and something I will pass on to our Product Team! 

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    Rob O'Malley

    Any update on having the captions default to on? Our recipients don't know to turn on clicking "CC."

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    Jen Zemp

    Hey Rob,

    Our product team is aware of this request and looking into our ability to be able to offer this feature.

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