This feature is available for BombBomb Plus, Individual Plus, and all Team subscriptions.
Video messaging will help you build better, more trusting relationships. And if you’ve wanted to share video messages with your prospects or customers through BombBomb, but haven't been able to because of restrictions like ADA compliance — we have good news!
Now, BombBomb videos generate closed captions and transcripts for every video you record so more people can benefit from the power of video. And with BombBomb Closed Captions, your video messages are ADA compliant, making video messaging inclusive for all individuals.
Watch the quick video below to learn more, and see how easy it is for Team Admins to set up Video Captions!
Enabling captions for individual users
Step 1: To enable captions for your BombBomb videos, log in to your account, hover over your name, and select "Video Page."
Step 2: Click "Closed Captioning" from the left panel on your screen.
Step 3: Slide the button next to "Auto-Generated Captions on Videos" to turn on captions.
Note: Once captions have been enabled, they will only generate for videos recorded after you turned them on. Videos with captions need to be a least 20 seconds long!
When viewing your videos, your recipients will see the following:
Along with live captions that play throughout your video message, there are also transcriptions that your recipient can expand, allowing them to read everything you say in your video.
Not only will this feature aid compliance, but it will also allow your recipient to read what you're saying while you're saying it.
Note: BombBomb Video Captions will never default to the “On” setting for video recipients. Turning on captions gives your recipient the option to turn them on and off. This can be found in the bottom right corner of your video under the "cc" icon. Captions will only appear when the recipient plays the video. This will not generate on videos recorded before turning Captions on.
Enabling captions for team subscriptions
Using the BombBomb Google Chrome Extension or the BombBomb web application, log in to your BombBomb account. Your Dashboard will open automatically.
Click on the Team tab at the top of your BombBomb account. Then, click “Manage Team” from the left panel on your screen. After that, select “Team Settings.”
Then, scroll through the Team Settings to find "Video Captions." Slide the button to turn on captions and video transcriptions for all team members.
Important Note: While BombBomb Video Captions and Transcripts generate automatically, they do not generate immediately. It can take up to fifteen minutes for the text to transcribe.