Build & Send an Email - Basics
- Sending a Quick Send email and Changing a default Quick Send Template
- Creating and Sending a Quick Send email
- Creating and sending an email using a template
- What are the "Save As," "Subject," and "Preheader" lines for?
- Organizing emails with folders
- Attaching files in an email
Build & Send an Email - Advanced
Tracking
Lists & Contacts
- Adding contacts, lists and uploading a .csv file
- Formatting a .csv file or fixing one after an error
- Managing lists and contacts
- What does "Oversubscribed" mean?
- Relationship Score: What do the faces on the contact page mean?
- What is my suppression list, and how do I find it?
Deliverability
- What is an "Opt-In?"
- What is Spam Law?
- What is Sending Reputation
- Basics of GDPR: General Data Protection Regulation
- What kind of delivery rates can I expect?
- What exactly is spam/abuse?