Export a specific person’s history of activity

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    David Brown

    Hi Lucinda!

    Thank you for your request. When you export a list or the suppression list from our Contacts tab, the CSV file will actually break down when someone opted out, and a general reason. From there, you can sort and filter the opt-outs by the date they were all suppressed.

    When you run the "Opt-in" campaign, the idea is to find out who is not interacting with your emails so that you can focus on those engaging with your email. If the recipients you sent that email to do not respond within 3 days, that is when they automatically become suppressed. 

    If you would like, please feel free to email us at support@bombbomb.com and we would be happy to show you how to interpret the CSV files!

    Thanks!

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