Open/Click data should flow back to Follow Up Boss CRM

August 21, 2018 20:16

I have the API set up, but I REALLY wish the data flowed backward too. I generally create a monthly video that I send out to segments of my database directly from BombBomb - some 2500 people. The database contact info transfer works, which is great. But I'd love to be able to see who opened and clicked my emails inside the FUB dashboard. I'd even be okay uploading this info via spreadsheet. It's a hole in your API and I'm wondering if it's on the roadmap? If I'm not mistaken, Mailchimp data flows back - why not BombBomb?

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3 comments

David Brown

August 21, 2018 22:49
Hi Stephanie!

Thank you for your request. That would definitely be a great feature to have! Because we offer an open API Key, we do not always have full control over how an integration is built with our software. At this time, we only have a few integrations that send activity history back to the other platform, Salesforce being one of those integrations.

We can definitely add this to a list of features for this integration, but to be totally transparent, the likelihood of changing or updating this integration anytime in the near future is very slim.

If you have other questions, please feel free to email us at support@bombbomb.com.

Thanks!
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Josh Alexander

February 07, 2024 17:49
I really wish there was a way to do this, it's the last integration that I'm missing from this platform hate having to go back and forth trying to figure out who is opening my emails on bomb bomb and updating the info manually in FUB
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Justin Graves

February 12, 2024 18:16
Hey Josh,

Thanks so much for your valuable input, I will make sure that this information is passed along to the right people.

If you have any other questions feel more than welcome to reach out to support@bombbomb.com!

Thanks!
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