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Kelsey

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Activity overview

Latest activity by Kelsey
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    Kelsey created an article,

    Unengaged Contacts List

    1. Email
    2. Lists & Contacts

      Have you ever heard of a sending reputation?  It's how email servers determine whether they should deliver your emails or mark them as spam for their recipients.  It's vitally important to mainta...

    • Kelsey
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    • 1 follower
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    Kelsey commented,

    1. Community
    2. Mobile
    3. Cropping Video

    While we don't currently offer a cropping option, we're always looking into potential additions and improvements. Thank you for the suggestion! 

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    Kelsey commented,

    1. My Subscription
    2. Your Account & Profile
    3. Where do I find my API Key?

    Hello! Due to a recent update, you will now have to click on your name (as opposed to just hovering) to view the options. Please note that if you have an Essentials subscription you will not see th...

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    Kelsey commented,

    1. Community
    2. Integrations
    3. instagram

    Hi Shari! Thanks for your message and feedback. That's a great recommendation. We've passed this along as a potential feature request to be able to enter your Instagram in your profile and have it ...

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    Kelsey commented,

    1. Email
    2. Lists & Contacts
    3. What is my suppression list, and how do I find it?

    Hi Laurie, great question! It is actually beneficial to your sending reputation to leave those contacts in the suppression list. Keeping these contacts in your suppression list also allows us to ma...

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    Kelsey commented,

    Official comment
    1. Community
    2. Web Application
    3. Trim video

    Hi all, we're excited to announce that trimming is now available in Plus and Prompt accounts! You can learn more about the feature here: https://support.bombbomb.com/hc/en-us/articles/9561666355085...

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    Kelsey commented,

    1. Community
    2. Web Application
    3. Trim video

    Hi Jeff, great question! While we don't have an ETA for this feature, it is certainly still being addressed! 

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    Kelsey commented,

    1. Community
    2. Web Application
    3. Mass Delete Videos

    Hi there! I'm so sorry to hear about the frustration. While this is not a feature we have on the roadmap for our web app, this is a feature currently available on our mobile app! 

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    Kelsey commented,

    1. Community
    2. Web Application
    3. Being able to see your sent emails and for longer than 30 days.

    Hi Jared, thanks for your question. While we don't currently have the option to view all emails sent to a contact group, you can view all emails sent to a specific contact. You can find this by nav...

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    Kelsey commented,

    1. Community
    2. Web Application
    3. Texting Features!

    Hi Chris, we do not currently have this on our roadmap of features. However, we know that there have been a fair amount of requests for this feature so we are keeping the possibility open.