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Jen Zemp

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  • Total activity 76
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Activity overview

Latest activity by Jen Zemp
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    Jen Zemp commented,

    Official comment
    1. Community
    2. Web Application
    3. A Retract or Recall Feature

    Hello all, We are providing this feedback and information to our product team. We always want to know more about the most valuable features our customers would find.  Thank you for taking the time ...

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    Jen Zemp commented,

    1. Email
    2. Lists & Contacts
    3. Managing lists and contacts

    Hey Lane, Thanks for reaching out.  Glad to answer your question. Here is a helpful article that will help you quickly identify these people through our Relationship Score tool. If you still have q...

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    Jen Zemp commented,

    1. Community
    2. Integrations
    3. Text above the video

    Hey Patrick, Thanks for the questions!  Glad to help with some clarity here. I believe what you are referring to is when adding a video into an email using our "Copy for Email" option or if you sen...

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    Jen Zemp commented,

    1. Community
    2. Integrations
    3. Bulk or Batch Upload Videos

    Hey Dave, Thank you for taking the time to share this feedback! Both of your requests are currently on our Product roadmap.  I will add you to the list of users requesting these features be added s...

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    Jen Zemp commented,

    1. My Subscription
    2. FAQs
    3. Billing & Pricing FAQs

    Hi Jerry, Glad to help clarify why you are not seeing the My Subscription option. In your case, you do not see the "My Subscription" option because your account is being paid by another payer.  So ...

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    Jen Zemp commented,

    1. My Subscription
    2. FAQs
    3. How do I get support at BombBomb?

    Hi Patti, BombBomb Support is still here for you! To speak with a BombBomb support representative, we just ask that you start by clicking on your name from within the BombBomb website and then choo...

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    Jen Zemp commented,

    1. Community
    2. Web Application
    3. Contact List Order

    Hi Robin, Thank you for taking the time to provide this feedback.  Our Product team has improvements to our contacts page on our roadmap.  We know this would be a helpful feature and have provided ...

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    Jen Zemp commented,

    1. Video
    2. Create & Send a Video
    3. Video closed captions and transcripts for individual members and teams

    Hey Rob, Our product team is aware of this request and looking into our ability to be able to offer this feature.

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    Jen Zemp commented,

    Official comment
    1. Community
    2. Integrations
    3. kvcore video challenge

    Hi Gary, Jen here with BombBomb support. As this is a kvCORE Challenge, you would want to reach out to the kvCORE support team for this information. Have a wonderful day! Jen

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    Jen Zemp commented,

    Official comment
    1. Community
    2. Integrations
    3. Outlook 365 integration

    Hey Paul, As software changes are always a part of BombBomb and Microsoft 365, here is the current setup process (as of today). Note: If you have the older version of our BombBomb for Outlook add-i...