Overview
Account Settings is where you manage your company profile and account-level branding in BombBomb Engage. Keeping this information current helps create a consistent brand experience across your video player pages.
Who this applies to: Admins, Application Admins
Plan requirement: Core, Core + Copilot, Enterprise
Update General Company Information
- Click Account Settings in the bottom-left navigation.
- The Profile tab opens by default.
- Under General Information, update your Company Name, Industry, address, and any other fields as needed.
Fields marked Required must be completed.
Your changes save automatically as you update each field.
Upload or Replace Your Company Logo
- In the Company Brand section, click Select File.
- Choose the logo file you want to upload.
- After the upload is complete, a preview appears below the upload field.
To delete the current logo, click Remove Logo.
Logo Requirements
- File type: PNG or JPEG
- Maximum file size: 1 MB
- Minimum width for horizontal logos: 250 pixels
- Minimum width for square logos: 125 pixels
Your company logo is used as the account-level default on video player pages. Updating the logo can also change the appearance of player pages for videos that were previously sent.
A team can use a different logo when team-level Player Page Defaults are configured and assigned to the user through their Player Page Brand.
Set Your Brand Color
- In the Company Brand section, click the Brand Color bar.
- Choose a color using the color picker or enter your brand’s color values.
- Click the dropdown in the lower-right corner of the color picker to choose an input format.
Available formats include:
- HEX: Enter your company’s hexadecimal color code, such as
#111827. - RGB: Enter the red, green, and blue values.
- HSL: Enter the hue, saturation, and lightness values.
Your changes save automatically after you select a color.
The brand color is used for buttons and accents on video player pages. This serves as the account-level default, but teams can use a different brand color through their team-level Player Page Defaults.
How Changes Are Saved
Changes made on the Profile tab save automatically. You do not need to click a separate Save button.
Updates to your company information, logo, and brand color take effect across applicable video player pages after the changes are saved.
Team-level branding may override these account defaults for users assigned to a team through their Player Page Brand.
Frequently Asked Questions
Why don’t I see Account Settings in my navigation?
Account Settings is only available to Admins and Application Admins. If you do not see it, your role does not include access to these settings. Contact an account administrator if something needs to be updated.
What is the difference between Account Settings branding and team-level Player Page Defaults?
Account Settings sets the default company information and branding for the account, including the Company Name, logo, brand color, and address.
Team-level Player Page Defaults allow administrators to configure different branding for a specific team. This can include the Company Name, Company Website, Company Logo, Brand Color, Company Address, disclaimer, social links, and header button.
A user’s assigned Player Page Brand determines whether their player pages use the account-level defaults or the branding from a specific team.
Can a team use a different logo or brand color?
Yes. A team can have its own logo and brand color configured in Manage Team → Player Page Defaults.
The team branding applies to users whose Player Page Brand is assigned to that team.
Will updating my logo change videos I have already sent?
Yes. Logos are displayed dynamically on video player pages, so updating a logo can change the appearance of player pages for videos that were already sent.
The logo that appears depends on the Player Page Brand assigned to the user who owns the video.
What file types are supported for logos?
BombBomb supports PNG and JPEG logo files. The maximum file size is 1 MB.
Horizontal logos must be at least 250 pixels wide, and square logos must be at least 125 pixels wide.