Overview

This article explains how to manage your notification preferences in BombBomb Engage. By customizing your notifications, you can stay informed about video views, replies, and account activity without getting overwhelmed by unnecessary alerts.

Who This Applies To

✅ Audience Type: All Users
✅ Plan Type: Core, Core + Copilot, Enterprise

Step-by-Step Instructions

1. Log In to BombBomb Engage
   Go to app.bombbomb.com and log into your account.

2. Click on Your Profile Icon
   In the bottom left corner of the screen, click your profile icon to open the dropdown menu.

3. Scroll down the Profile Page to see "Notifications"
   

4. Customize Email Notification Preferences
   On the Notifications page, you’ll see a list of toggles for:

   • Video Viewed Notifications

   • Replies to Your Videos

   • Tracking Alerts

   • Account Activity and Updates

   Toggle each option ON or OFF based on your preferences.

🗣️ Note: These settings control which updates you receive via email. App and browser notifications are managed separately.

5. Click "Save" to Confirm Changes
   After adjusting your preferences, scroll down and click Save to apply your settings.

FAQs / Common Issues

Q: I’m not receiving any notifications—what’s wrong?
A: Make sure the toggles are turned ON and check your spam folder. Also confirm your email address is correct in your profile settings.