Overview
The BombBomb app for Android lets you record a video, send it, and see who watched it, all from your phone or tablet. Use it to follow up right after a meeting, answer a lead while you're away from your desk, or send a quick personal thank-you while the moment is fresh.
Who this applies to: All users
Plan requirement: Core, Core + Copilot, Enterprise
Requires: Android 7.0 or later
The app has four tabs along the bottom of the screen:
- Record: record a camera video or your screen.
- Videos: your video library, with search and Tags.
- Notifications: a live feed of who opened, watched, liked, or commented.
- Settings: your account, notification choices, email and recording preferences, and feedback.
Recording a video
Why use it: A short video puts your face and voice in front of someone in a way a text or email can't. Recording on your phone means you can do it the moment you think of it, wherever you are.
- Tap the Record tab. The first time, tap Continue and allow camera and microphone access.
- Hold your phone the way you want the video to look: upright for portrait, sideways for landscape.
- Tap the record button. A countdown gives you a few seconds to get ready. Tap the stop button during the countdown to cancel.
- Tap the stop button when you're done.
While you record, you can pause and resume, switch between the front and back cameras, and watch the timer next to the red dot.
Pause or switch cameras, not both. In a single recording you can pause, or you can switch cameras, but not both. Once you switch cameras, pause is unavailable until you stop; once you pause, switching cameras is unavailable until you stop. The app shows a short message if you tap the unavailable button.
Tips
- Start and stop with the volume buttons. Press either volume button on the Record tab to start, and again to stop. Turn this off under Settings → Advanced Settings.
- Change the countdown to 3, 5, or 10 seconds under Settings → Advanced Settings → Countdown Duration.
- The video's orientation is set when recording starts. Turning the phone mid-recording won't change it.
- The tabs are hidden while you record and come back when you stop.
- On a tablet, the record controls sit on the right side of the screen.
After you record: uploading
When you stop, your video starts uploading on its own. You can watch it back while it uploads, and a progress bar shows how far along it is.
- Tap Done to go to your Videos tab while the upload finishes. A banner at the top of Videos shows its progress.
- Tap Delete to throw the recording away.
- If you stay on this screen, the video's page opens when the upload finishes so you can send it right away.
You can leave the app. The upload keeps going in the background, and a notification shows its progress. Tap the notification to return to BombBomb, or tap Cancel to stop and delete the upload.
If you lose your connection, the upload shows "Waiting for connection…" and continues when you're back online. If the app is closed before an upload finishes, the next time you open it you'll be asked Finish uploading your video? Tap Finish Upload to continue.
Uploading a video from your phone
- Go to the Videos tab and tap Upload.
- Pick a video. It goes through the same upload steps as a new recording.
Videos up to 2 GB can be uploaded from the app. One video uploads at a time. Save Videos to Device (on by default, in Advanced Settings) also saves each camera recording to your phone's gallery.
Recording your screen
Why use it: Some things are easier to show than to explain. Record your screen to walk a client through a listing, a document, a website, or an app, with your voice explaining as you go.
- On the Record tab, tap the screen-record button to the left of the record button (on a tablet, below it).
- A short guide slides up. Swipe through it if you'd like, then tap Record Screen.
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Android asks what to share. Choose a single app or your entire screen, then tap the button to start.
- BombBomb steps out of the way and a countdown runs in the notification. Use those seconds to open what you want to show. Tap Cancel in the notification if you change your mind.
- Talk it through. Your microphone is recorded.
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To finish, pull down the notification shade and tap Stop. You can also Pause and Resume from there.
When you stop, the recording starts uploading in the background and a "Video Recorded" notification appears. When the upload finishes, BombBomb opens the video's page. Screen recordings are titled "Android screen recording" with the date, and you can rename them in Edit.
Locking your phone ends the recording. Android stops screen sharing when the screen locks. What you recorded so far is kept and uploads the next time you open BombBomb.
Sharing a video
Why use it: Every link you send from the app is tracked, so you'll see in Notifications when someone opens or watches it. Pick the way to send that matches how you already talk to that person.
Open a video from the Videos tab. Three buttons sit under the video:
Share
Opens Android's share menu so you can send the video link through Messages, LinkedIn, WhatsApp, Slack, or any app that accepts links. To text a video, tap Share and choose your messaging app.
Copy for Email
Copies your video as a clickable thumbnail, ready to paste into an email from your own inbox.
- Tap Copy for Email.
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Pick Gmail, Outlook, Mail App, or Other, then tap Next. Turn on Save as Default to skip this step next time.
- The video is copied and a new email opens. Touch and hold in the message body and tap Paste.
Use touch and hold to paste. Pasting from your keyboard's clipboard shortcut inserts only the link, not the thumbnail.
To change or clear your default mail app, go to Settings → Email Settings. Tap the selected app again to clear it, then tap Save.
Quick Send
Sends a BombBomb email to one or more people straight from the app, using one of your email templates. Quick Send is the way to see each recipient by name in Notifications.
- Tap Quick Send.
- Type each address under Recipient emails, pressing Enter, space, or a comma after each. Suggestions come from your BombBomb contacts and your phone's contacts.
- Add a Subject, choose a template, and write your message.
- Tap Preview & Send, check the preview, then tap Send.
Quick Send only appears if your plan includes sending email through BombBomb. The first time, you may be asked to verify your sender email address.
Finding videos: the Videos tab and Tags
Why use it: Tags let you group videos however you work (by client, listing, event, or type of message), so the right video is two taps away when you need to send it again.
- Search by title with the search field at the top.
- Filter by Tag: tap the Tag button and pick a tag. Your own tags are under My Tags; tags BombBomb adds for you are under Auto Tags.
- Create, rename, or delete tags: open the Tag filter and tap Edit Tags.
- Favorites: tap ⋮ on a video and choose Favorite. Filter by the Favorites tag to see them all.
- Each video shows its plays, plus likes, comments, and call-to-action clicks when it has any.
- Pull down on the list to refresh it.
Tap ⋮ on any video for quick actions: Edit, Share, Copy for email, Quick Send, Favorite, Download, and Delete video. Tap the video itself to open its page.
Editing a video
Open a video and tap Edit.
- Video Title: change the title, then tap Save.
- Edit Thumbnail: take a photo or choose one from your phone. A custom thumbnail replaces the animated preview.
- Add/Edit Tags: add or remove tags, or create a new one.
- Add Call-to-Action: turn it on and enter a button title and link. Viewers see a clickable button on the video's page. Tap Save.
- Download saves the video to your phone. Delete removes it after you confirm.
Thumbnail and tag changes save right away. If you leave with an unsaved title or call-to-action, the app asks before discarding your changes.
Notifications: know when someone watches
Why use it: The best time to follow up is right after someone watches your video. The Notifications tab tells you who opened, watched, liked, or commented, as it happens.
- New activity appears in the feed live. Items that arrived since your last visit are highlighted in blue, and a dot on the Notifications tab tells you there's something new.
- Each item reads as a sentence, such as "Jordan Lee watched 80% of your video". If BombBomb can't tell who a viewer is, it shows "Someone".
- Tap a play, like, or comment to see that video's full engagement.
- Use Filter to show only Sends, Opens, Plays, Clicks, Likes, or Comments, and search by name, email address, subject, or comment.
Push notifications
After you send your first video, BombBomb asks whether you'd like notifications. Tap Turn on notifications, then Allow. Choose which alerts you get under Settings → Notifications: Email Opens, Video Plays, and Link Clicks, plus likes and comments under Interaction.
Settings
Tap the Settings tab.
- Account: your username, email address, and subscription. Manage Account, Delete Account, and Contact Us are here too.
- Notifications: choose which push notifications you receive.
- Email Settings: choose or clear the mail app that Copy for Email opens.
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Advanced Settings:
- Save Videos to Device: saves each camera recording to your gallery.
- Countdown Duration: 3, 5, or 10 seconds.
- Start/Stop video with volume buttons.
- Use Classic Video Links: choose which video page your links open. The default depends on your plan.
- Support & Knowledgebase opens these help articles. Privacy Policy is below it.
- Send Feedback and Log Out. Your app version is at the bottom.
Sending feedback
Tap the Feedback tab on the left edge of the Videos or Notifications screen, or tap Send Feedback in Settings. Choose Report an issue, Feature request, or General feedback, type your message, and tap Submit.
Feedback goes to the product team. For help with your account or billing, contact BombBomb Support instead.
Known limitations
- A single recording can use pause or camera switching, not both.
- One video uploads at a time, and videos over 2 GB can't be uploaded from the app.
- Locking your phone ends a screen recording.
- Viewers of links shared by Share or Copy for Email appear as "Someone" unless BombBomb can identify them. Use Quick Send to see recipients by name.
- The app always displays in light mode.
- Subscriptions can't be bought or changed in the app. Buttons for upgrading or reactivating open BombBomb.com in your browser.
Frequently asked questions
How do I text a video?
Open the video, tap Share, and choose your messaging app.
What's the difference between Share, Copy for Email, and Quick Send?
Share sends a link through any app on your phone. Copy for Email copies a clickable thumbnail to paste into an email from your own inbox. Quick Send emails the video from BombBomb with one of your templates and shows each recipient by name in Notifications.
Where did my labels go?
They're called Tags now. Your existing labels appear as tags on the Videos tab and in Edit Video.
What if I lose signal while uploading?
The upload waits and continues on its own when you're back online. You don't need to do anything.
Can I use my phone while a video uploads?
Yes. The upload continues in the background, and its notification shows the progress.
Will I lose my videos if I delete the app?
No. Your videos are stored in your BombBomb account. Reinstall and sign in to see them all.