Managing Teams & Permissions – Engage

Overview

This article walks through how to manage teams within your BombBomb workspace and assign or update user permissions. Properly organizing users into teams and controlling their access levels helps ensure the right people have the right tools and visibility.

Who This Applies To

✅ Audience Type: Account Admin, Application Admin, Account Member (Conditional), Team Admin (Conditional)
✅ Plan Type: Core + Copilot, Enterprise

What are Accounts? Accounts are the parent structure in BombBomb Engage. All users, teams, and content live within an Account.

What are Teams? Teams are optional groupings of users within an Account.

A user can belong to multiple teams, each with different roles.
Teams help organize users, control access, and assign team-specific content.

Roles Overview

Roles control what a user can see and do. Roles are set at both the Account level and Team level.

Account Roles

Role	Description	License Required?
Application Admin	Manages billing, users, roles, and subscriptions	no
Account Admin	Manages content, teams, and permissions across the account	yes
Account Content Admin	Manages videos, branding, templates across all teams	yes
Account Member	General user — can view, record, upload videos	yes

Team Roles

Role	Description
Team Admin	Manages team users, content, and permissions for their specific team
Team Content Admin	Manages videos and content for their specific team
Team Member	General user in a team — no admin permissions

Navigating Teams or Creating a New Team

Click the Team icon in the upper left corner.

To switch to a specific team, select the name from the list.

Or, to create a new team, click + Create Team at the bottom of the list.

- Enter a Team Name and add a Team Description (optional).
- Click Save.

Adding or Removing Team Members

Click Manage Users in the left pane.

Click the Add Users button.

Enter the user’s information, select a Role and Team, then click Save.
To remove a member, click the three dots next to their name and select Add/Edit User Teams.

To deactivate a member, select the Status drop-down menu and select Inactive.

🗣️ Note: Users can belong to multiple teams, each with a different role. Their role and permissions apply only within each assigned team.

Setting User Roles

In the All Users view, find the user whose role you want to change.
Click the Role drop-down menu next to their name.

Choose a user role.

🗣️ Note: If you would like to adjust a user's role for only a specific Team, be sure to navigate to the Team prior to setting the user's role.